E-commerce: Business Logic and Amanda Jane

Introduction The purpose of this melodic theme is to examine e-commerce and withal to get place a broad strategy that should be taken by Amanda Jane knight Wear. Besides that, it is in any case to provide suggestion about suitable e-commerce that Amanda Jane should adopt. Firstly, a short summary of the case study, Amanda Jane Horse Wear lead be illustrated with the main problem that bequeath be identified. Next, a brief verbal description of e-commerce in terms of definition, issue and benefits and the current curls leave behind be explained as a part of e-commerce analysis.The relationship between e-commerce and culture dusts which atomic number 18 instruction, plurality and procedure testamenting be illustrate in outline specification. testimony about ways to implement e-commerce and opposite suggestion to Amanda will be outlined in recommendation. There will a conclusion of this report at the end. Background Amanda Jane Walters owns a small growing pipeline cognise as Amanda Jane Horse Wear which sells limited number of horse equitation app arel items. But Amandas product is not available to other specialist retail stores.Her credit line has steadily developed and earned a reasonable income beca implement she can compete with other suppliers. Her sales are in the main during horse events and through previous knobs recommendation. Besides that, her advertisement is limited to specific clubs and organisations. The main problem of Amanda Jane is absent of online service since customers desire towards it has step-upd. The issue that has been identified is ways e-commerce will get on the sales and direction that should be taken. eCommerce organisations The meaning of eCommerce Change in miserliness and disdain process in present is known as e-commerce (Ratnasingam 2002).According to Walczuch, Braven & Lundgren (2000), electronic commerce is involving telecoms network in sustaining business relationship, distributing business i nformation and for business transactions. In simple, E-commerce is securities industrying exchange via mesh, mobile or other telecom (Elliott, Rundle-Thiele & Waller 2012). E-commerce that customers deal directly with an organization is known as Business-to-consumer (B2C) e-commerce. Benefits Improved client Services Customer service is the quality of service the organizations provide to customers magic spell increasing sales.According to Ratnasingam (2002) level of satisfaction the customer has increased after business adopt e-commerce. This will result in customers faithfulness and purchasing behaviors. For example, Virtual Vineyards, a wine and specialty food memory only present on the lucre is one of the successful cases. represent savings E-commerce applications will do to reduce daily basis operations cost of producing and distributing the product, usage of paperwork and making bills defrayment (Ratnasingam 2002). Motorola and Dell companies gather customer orders for a product put out them by e-mail to the manufactures.No much than 24-hour-time constraints Customers can be contacted at any time by companies and this will help to save from losing customers. Internet can provide well-timed information to users which the customers because of its capability for instantaneous communication, and its accessionibility for 24 hours a day. This means more(prenominal) communication can gain customer satisfaction and quicker responses so it helps to increase the sales (Kuzic, Fisher & Scollary 2002). relegate stock-taking management On a daily basis manufacture involve in withh gray-headed on track, regulating and book-keeping for product inventory.Through internet inventory control organization or processes can be made simpler or eliminate excessively at the same time are able to manage inventory as a consequence can ensure that in that location will be no huge stockpiles of inventory, whereas all together reduce out of stock raft. Lower telecom munications cost Value added networks (VANs) much expensive than internet usage which were based on leasing telephone lines. It is also much cheaper to send a e-mail or fax via the Internet than direct dialling. In addition, business that dependent on Internet communication can bring low long-distance phone and fax costs.Issues Lower system security and trustiness There are bundle of issues a rises regarding reports of hacking websites and databases and security holes in software. For example, there is lot of security warnings and patches for Microsoft software. Several banking and other business websites, including Barclays Bank, and Consumers Association in the UK, entertain experienced breaches in security where a technical solicitude or a fault in its systems led to confidential client information becoming available to all. Rapidly growing and changing engineering science Business has to follow and not be left at the back.Under the circumstances to keep on track and develo p business models to make use of the new opportunities which at times guide to strategy detrimental to the organisation. The relaxation method which business strategy can be copied and imitate via Internet increase that stress on longer-term competitive advantage. Problems with compatibility of older and newer technology Lead to a number of businesses running approximately two independent systems which data cannot be shared There are problems where older organisation systems cannot communicate via internet and web based. This leads to invest in new systems, which implement the different systems.In this spotlight financially costs as well as disruptive to the efficient running of organisations. Current Trends and Examples in eCommerce The customers feedback is one of the latest trends are employ by many organisations to improve customer service. Customer re-evaluate are level-headed intromission into social shopping, the review is like an online discussion. Feedback is the best way to promote your products and it will add a positive value like AmazonandEdmunds companies following. share on Social media such as facebook and twitter about the circumstance product where eople share if they like a product its very respectable or influential way to promote. Blogging also will give a greater impact on your product achieve by serving it to stand out in the search engines. Blogging is hot current trend followed many people and also extraordinary implement which will help small business to compete with larger businesses. Furthermore, email marketing also used by many organisations to promote their product. Weekly or periodical basis send newsletters about their new products can gain more awareness and keep the customer to visit the site.Besides that, live painting interaction is a latest trend and newly three companies using it in Sweden. These trends are to help consumers to ask live questions about the products from the retailers. For instance3? s Live Sho pandCozone are using live video interaction. In additional, apps on mobile because mobile production is reaching high level and produce more smart phones upcoming to marketplace each day. It means there are loads of consumers you can get in touch through via mobile and make the mobile phone optimised websites for mobile phone phone users or create apps to boost the user experience.New advanced payment system has been developed and executes that permit secure payments which made directly on ecommerce system from any mobile device. Examples are Paypass by MasterCard, Visa, America show up and Googles Wallet service. System Specifications PEOPLE Amanda Jane should involve in the system or she can hire a worker who is expert in IT to manage the system. PROCEDURES Procedure of customer obtaining the hire product is change in Amanda Janes current business. A client-server model name Three- horizontal surface Architecture also known as multi-tier architecture can be used in this proces s.This model is a basic model that segment components into three tiers of services, which are the user tier, server tier and database tier. User Tier Server Tier Database Tier Web Client Web Server Database Server Computers that have requested browser and process web pages besides present and permits the data is known as user tier (Kroenke,Bunker & Wilson 2012).The two main types are traditional application and the Web-based application. Server tier also referred asbusiness logic tier that consists of web server that support preference share and process application programs (Kroenke,Bunker & Wilson 2012). These components is used to enforce business rules (legal or governmental regulations) and data rules (consists data structures databases). According to Kroenke,Bunker & Wilson (2012), database tier is actual DBMS access layer that processes SQL request consists recover and store data that support resource sharing.Through this model, Amanda Jane customer can click on the web page and wherefore find a product which the server will transmit the information of the products. The client can also select and order the product needful and make online payment. After that, the server will send a hinderance email on the product selected to the customer and another copy to admin. Now, the admin will process the transaction payment, inventory process and arrange for shipping to the applicable customer. The similar process will continue to every customer correspond to their needs of the product.DATA Data is an important component for two customers and business. From customers view, it allows them to know about the business and their activities (Kohavi, Mason, Parekh & Zheng 2004). For that, the website should display availability, description and price of horse products and activities of Amanda Janes business. On the business perspective view, customers registration code, customers information and creation of individual portal site are important for customers to pl ace order and for business to target market segments. RecommendationsConsidering the benefits of e-commerce, it will help her business to improve. Amanda Jane can use the parallel variety approach to implement e-commerce in her business. Parallel conversion is using both (old and new) system at the same in the beginning. This is to ensure that there are no errors or problems with the newsystem. Even when the new system is introduced the old system continues running. Although the approach cost high since running two state system but Amanda can compare both system to bench mark and measure its effectiveness.Besides that, since old system continues to function with the new system it helps to minimizes the risks of usable and data-processing failures. Conclusion Amanda Jane should direct her business towards e-commerce because it is the best solution to boost her sales. Business-to-consumer (B2C) e-commerce is will help business since the world is moving towards online trading and th e usage of telecommunication has increased. Benefits of e-commerce are Improved Customer Services, Cost savings, No more 24-hour-time constraints, Better inventory management and lower telecommunications cost.While the issues in e-commerce are lower system security and trustworthiness, Rapidly growing and changing technology and Problems with compatibility of older and newer technology Business must understand system specification to implement ecommerce. System specification is concentrated on the people, procedure using Three-Tier Architecture and data. understand and implementing e-commerce in the right way is important for a business success. In addition, Amanda Janes business is small business so it is a well-grounded choice to use parallel conversion for smaller systems with existing stem use.